Firmware Updates
Support
Firmware Updates
Support
ZyPerUHD
Release Notes:
Since version 2.5 of the ZyPer Management Platform, we introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple process to update all ZyPerUHD hardware.
The breakdown of these packages and supported ZMP revisions are listed in Section 7 under Firmware Capability in the ZMP release notes.
NOTE: Version 4.x of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform 4.0.3 Release Notes document before proceeding with the update.
You must update to the latest version 4.0 of the ZMP before updating the endpoints with this package. https://www.zeevee.com/support/firmware-updates/zyper-management-platform/
If you are using the ZyPer Embedded Management Platform (ZEMP) please use this link to update your server. https://www.zeevee.com/support/firmware-updates/zyper-embedded-management-platform/
Device Updates:
- New Firmware Versions for All Endpoints
- ZyPer UHD Low Latency Video Configuration
- ZyPer UHD60 Dante static IP configuration for Dante-enabled ZyPerUHD60-2 devices
- Support for ZyPer Embedded Management Platform (ZUHD60-2EMP)
Issues Resolved
- Encoders connected to one-to-many Decoders send unnecessary commands that will cause the video to fail on the decoders.
- Encoders may be slow to respond with many Decoders on the network.
- Wallplate Encoders would reboot or drop video due to a memory leak.
- UHD60 encoder and decoders now support 1500 MTU for all packets Max length.
- On new joins, UHD60 decoders may flicker to the idle screen before stabilizing.
- Decoder switching may flash the engineering On Screen Display (OSD) information.
- EDID on ZUHD60-1EA is not saved after rebooting.
Release Notes:
In version 2.5 or later of the ZyPer Management Platform, we introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple process to update all ZyPerUHD hardware.
The breakdown of these packages and supported ZMP revisions are listed in Section 7 under Firmware Capability in the ZMP 3.x release notes.
You must update to the latest version 3.2 of the ZMP before updating the endpoints with this package.
Device Updates:
- New Firmware versions for all Endpoints
- Support for UHD60 WallPlate Encoders
Issues Resolved
- Encoders connected to one-to-many Decoders send unnecessary commands that will cause the video to fail on the decoders
- UHD60 encoder and decoders now support 1500 MTU for all packets Max length.
- On new joins, UHD60 decoders may flicker to the idle screen before stabilizing.
- Decoder switching may flash the engineering On Screen Display (OSD) information.
- EDID on ZUHD60-1EA is not saved after rebooting.
Click here to download the ZyPerUHD Package Update v5.7.1
Version 3.x of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
ZYPERUHD FIRMWARE PACKAGE UPDATE 5.6 - RELEASED DECEMBER 1, 2023
Release Notes:
In version 2.5 or later of the ZyPer Management Platform, we have introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple process to update all ZyPerUHD hardware.
The breakdown of these packages and supported ZMP revisions are listed in Section 7 under Firmware Capability in the ZMP 3.0 release notes.
You must update to version 3.2 of the ZMP before updating the endpoints with this package.
Device Updates:
New Firmware versions for all Endpoints
Fixes 0E, 1E, 1Ds
- Fix the issue that unit entering P2P mode when booting done.
- Fix the issue 1E HDCP API does not work
Fixes 2E, 2Ds
- Fix the issue that connect input first and power up unit, 2E/2EA/2EMP unit cannot detect stable input.
- Fix the issue that IGMP querier is hard required for 2D decoder.
Fixes 0EA, 1EA, 1DAs
- Fix the issue that unit entering P2P mode when booting done.
- Fix the issue 1E HDCP API does not work.
Fixes 2EA, 2DAs
- Fix the issue that connect input first and power up unit, 2E/2EA/2EMP unit cannot detect stable input.
Click here to download the ZyPerUHD Package Update v5.6
WARNING: Installing older firmware update files on ZyPerUHD60-2 devices will cause the units to become inoperative.
Version 3.x of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
ZYPERUHD FIRMWARE PACKAGE UPDATE 5.5 - RELEASED OCTOBER 10, 2023
Release Notes:
- In version 2.5 or later of the ZyPer Management Platform, we have introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple process to update all ZyPerUHD hardware.
- The breakdown of these packages and supported ZMP revisions are listed in Section 7 under Firmware Capability in the ZMP 3.0 release notes.
- You must update to version 3.2 of the ZMP before updating the endpoints with this package.
Device Updates:
- New Firmware versions for all Endpoints
- Support for ZyPerUHD60-2 encoders and decoders
Click here to download the ZyPerUHD Package Update v5.5
WARNING: Installing older firmware update files on ZyPerUHD60-2 devices will cause the units to become inoperative.
Version 3.x of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Release Notes:
- In version 2.5 or later of the ZyPer Management Platform, we have introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple process to update all ZyPerUHD hardware.
- The breakdown of these packages and supported ZMP revisions are listed in Section 7 under Firmware Capability in the ZMP 3.0 release notes.
- You must update to version 3.2 of the ZMP before updating the endpoints with this package.
Device Updates:
- New Firmware versions for all Endpoints
- Support for ZyPerUHD60-2 encoders and decoders
Click here to download the ZyPerUHD Package Update v5.4
WARNING: Installing older firmware update files on ZyPerUHD60-2 devices will cause the units to become inoperative.
Version 3.x of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Release Notes:
- In version 2.5 or later of the ZyPer Management Platform, we have introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple process to update all ZyPerUHD hardware.
- The breakdown of these packages and supported ZMP revisions are listed in Section 7 under Firmware Capability in the ZMP 3.0 release notes.
- You must update to version 3.0 of the ZMP before updating the endpoints with this package.
Device Updates:
- New Firmware versions for all Endpoints
- Support for ZyPerUHD60 Dante encoders and decoders
- Flash LEDs for all device types are now supported
- Power Save feature is now supported from the Display Grid for ZyPerUHD and U60 devices
Click here to download the ZyPerUHD Package Update v5.0
Version 3.0 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Release Notes:
- In version 2.5.x of ZyPer Management Platform, we have introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple process to update all ZyPerUHD hardware.
- The breakdown of these packages and supported ZMP revisions are listed in Section 6 under Firmware Capability in the ZMP 2.5 release notes.
- You must update to version 2.5.x of the ZMP before updating the endpoints.
Click here to download the ZyPerUHD Package Update v1.1.21
Version 2.5 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Release Notes:
- In version 2.5.0 of ZyPer Management Platform, we have introduced a new form of updating firmware on the ZyPerUHD endpoints. This allows the user a simple
process to update all ZyPerUHD hardware. - The breakdown of these packages and supported ZMP revisions are listed in Section 6 under Firmware Capability in the ZMP 2.5 release notes.
- You must update to version 2.5.x of the ZMP before updating the endpoints.
Click here to download the ZyPerUHD Package Update v1.1.18
Version 2.5 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Release Notes:
- For second generation UHD devices, use the firmware update file with the ".bin2" file extension.*
- First generation and second-generation hardware can be determined by the device MAC address.
- Warning: Installing the wrong firmware file version on ZyPerUHD and ZyPerUHD2 devices will cause the units to become inoperative.
For MAC addresses that begin with: 6c:df:fb - use the file extension .bin2
Click here to download ZyPerUHD2 firmware package v1.1.8.
* Warning: Installing the wrong firmware file version on ZyPerUHD2 devices will cause the units to become inoperative.
For MAC addresses that begin with: 34:1b:22 - use the file extension .bin (VERSION 2.0.4)
Click here to download ZyPerUHD firmware package v2.0.4.
* Warning: Installing the wrong firmware file version on ZyPerUHD devices will cause the units to become inoperative.
For assistance determining the correct firmware file to use, please contact our support team.
Version 2.2 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Security Update: No ZeeVee products are susceptible to the recently identified log4j vulnerability. This includes all ZvPro, HDbridge, and ZyPer models.
Release Notes:
- For second generation UHD devices, use the firmware update file with the ".bin2" file extension.*
- First generation and second-generation hardware can be determined by the device MAC address.
- Warning: Installing the wrong firmware file version on ZyPerUHD and ZyPerUHD2 devices will cause the units to become inoperative.
For MAC addresses that begin with: 6c:df:fb - use the file extension .bin2
Click here to download ZyPerUHD2 firmware package v1.1.10 and v2.0.0.
- For UHD2 Decoders use v1.1.10.bin2.
- For UHD2 Encoders use v2.0.0.bin2.
- Please update the ZyPer Management Platform to version 2.3.x before installing this update.
* Warning: Installing the wrong firmware file version on ZyPerUHD2 devices will cause the units to become inoperative.
For MAC addresses that begin with: 34:1b:22 - use the file extension .bin (VERSION 2.0.4)
Click here to download ZyPerUHD firmware package v2.0.4.
* Warning: Installing the wrong firmware file version on ZyPerUHD devices will cause the units to become inoperative.
For assistance determining the correct firmware file to use, please contact our support team.
Version 2.3 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Version 2.3.1 of the ZyPer Management Platform is now available. Please refer to the v2.3.1 Release Notes for more information on the update.
Click here to download ZyPerUHD firmware package.
Release Notes:
- Encoder version 1.1.2
- Decoder version 1.1.2
- Improved CEC compatibility.
- Resolved issue where Wall Encoder stops detecting HDMI after 48 hours.
Version 2.1 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Click here to download ZyPerUHD firmware package.
Release Notes:
- Encoder version 0.10.3
- Decoder version 0.10.2
- Improved CEC compatibility.
Version 1.8 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Click here to download ZyPerUHD firmware package.
Release Notes:
- Video switching time reduced to 1 second (in default edid-prefer mode).
- When rebooting or switching video, improved analog audio output noise.
- A link-local address will be assigned to the device when DHCP times out.
Please download the latest ZyPer Management Platform release notes for more information.
Release Notes:
- This release includes firmware for the ZyPerUHD Encoder only (Version 0.6.1)
- Fixed communication issue sometimes present after reboot
- The ZyPerUHD Decoder ships with the latest firmware and is not included in this download (Version 0.5.5)
Installing the New Firmware:
ZyPer Management Platform version 2.5 has revamped the ZyPerUHD firmware process. Now all ZyPerUHD devices will use a single *.UP1 update file. This is applies to encoders, decoders, and all hardware versions of ZyPerUHD.
- Please visit the ZeeVee website to obtain the latest version of the firmware.
- Click on the link on the ZeeVee website to download the latest firmware to your local computer.
- Make note of the location where the firmware file was downloaded.
- Enable the Source and/or Display panel from the Panel Selection Menu.
- Right-Click on the device and select Device Details and then select Actions.
- Drop the appropriate *.UP1 file in the outlined box grey shaded area.
- The *.UP1 file name will appear below the words "Selected file".
- Click the "Update Device" button.
- A confirmation box will appear. Click "Update" to proceed and "Cancel" to abandon the update.
- The video will drop when the device reboots at the end of the update process.
- Refer to log panel for more information on device update.
For ZMP Versions older than 2.5, use these instructions:
1. Download the latest firmware ZIP file from the ZeeVee website. Make note of the location of where the ZIP file was downloaded.
2. Extract the two .BIN files from the ZIP file.
3. Open Windows Explorer and enter the IP address of the Management Platform using FTP.
4. The files folder will be displayed.
5. Drag and drop the .BIN files into the /files folder.
6. Use the Telnet protocol to access the Management Platform API.
7. Use the “update device” command to update the encoders and decoders.
8a. When updating ZyPerUHD encoders, specify the file that matches “IPE5000_xxx.bin” with “xxx” replaced with the file version number.
8b. When updating ZyPerUHD decoders, specify the file that matches “IPD5000_xxx.bin” with “xxx” representing the file version.
9a. For MAC addresses that begin with: 34:1b:22 - use the file extension .bin.
9b. For MAC addresses that begin with: 6c:df:fb - use the file extension .bin2.
10. The ZyPerUHD devices will automatically reboot at the end of the update process.
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