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Firmware Updates

Support

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Firmware Updates

Support

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ZyPerUHD60

Installing the New Firmware:

ZyPer Management Platform version 2.5 has revamped the ZyPerUHD firmware process. Now all ZyPerUHD devices will use a single *.UP1 update file. This is applies to encoders, decoders, and all hardware versions of ZyPerUHD.

  1. Please visit the ZeeVee website to obtain the latest version of the firmware.
  2. Click on the link on the ZeeVee website to download the latest firmware to your local computer.
  3. Make note of the location where the firmware file was downloaded.
  4. Enable the Source and/or Display panel from the Panel Selection Menu.
  5. Right-Click on the device and select Device Details and then select Actions.
  6. Drop the appropriate *.UP1 file in the outlined box grey shaded area.
  7. The *.UP1 file name will appear below the words "Selected file".
  8. Click the "Update Device" button.
  9. A confirmation box will appear. Click "Update" to proceed and "Cancel" to abandon the update.
  10. The video will drop when the device reboots at the end of the update process.
  11. Refer to log panel for more information on device update.

For ZMP Versions older than 2.5, use these instructions:

1. Download the latest firmware ZIP file from the ZeeVee website. Make note of the location of where the ZIP file was downloaded.
2. Extract the two .BIN files from the ZIP file.
3. Open Windows Explorer and enter the IP address of the Management Platform using FTP.
4. The files folder will be displayed.
5. Drag and drop the .BIN files into the /files folder.
6. Use the Telnet protocol to access the Management Platform API.
7. Use the “update device” command to update the encoders and decoders.

8a. When updating ZyPerUHD encoders, specify the file that matches “IPE5000_xxx.bin” with “xxx” replaced with the file version number.
8b. When updating ZyPerUHD decoders, specify the file that matches “IPD5000_xxx.bin” with “xxx” representing the file version.

9a. For MAC addresses that begin with: 34:1b:22 - use the file extension .bin.

9b. For MAC addresses that begin with: 6c:df:fb - use the file extension .bin2.

10. The ZyPerUHD devices will automatically reboot at the end of the update process.

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