Please contact support for the latest Firmware update +1 (877) 493-3833 or send email to info@zeevee.com.
ZyPer4K Fiber and Copper Units
Click here to download the ZyPer4K (Charlie) 4.1.2.9 Firmware
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders.
Release notes:
- ZyPer4K HDMI 2.0 encoders and decoders - 4.1.2.9.
- You must update the ZyPer Management Platform to version 3.x before installing this update.
- A variety of bug fixes and minor enhancements.
Bug Fixes in this release: Resolved multiple issues in this version see section 4 “Issues resolved”
Version 3.0 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders.
Release notes:
- ZyPer4K HDMI 2.0 encoders and decoders - 4.1.2.0.
- Please update the ZyPer Management Platform to version 2.3.x before installing this update.
- A variety of bug fixes and minor enhancements.
IMPORTANT NOTE: This firmware release is not backwards compatible with older firmware for some resolutions. To ensure full compatibility, please update all ZyPer4K HDMI2.0 devices to firmware version 3.4.0 or later when using the following resolutions:
- 4K60 8-bit RGB and YCbCr 4:4:4
- 4K60 10-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K30 12-bit RGB and YCbCr 4:4:4
Version 2.3 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Version 2.3.1 of the ZyPer Management Platform is now available. Please refer to the v2.3.1 Release Notes for more information on the update.
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders.
Release notes:
- ZyPer4K HDMI 2.0 encoders and decoders - 4.1.0.0
- A variety of bug fixes and minor enhancements.
IMPORTANT NOTE: This firmware release is not backwards compatible with older firmware for some resolutions. To ensure full compatibility, please update all ZyPer4K HDMI2.0 devices to firmware version 3.4.0 or later when using the following resolutions:
- 4K60 8-bit RGB and YCbCr 4:4:4
- 4K60 10-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K30 12-bit RGB and YCbCr 4:4:4
Version 2.2 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders.
Release notes:
- Preview stream support.
- Multiview overlay text support.
- The *.apz file format requires the ZyPer Management Platform to be running version 1.8 or later.
IMPORTANT NOTE: This firmware release is not backwards compatible with older firmware for some resolutions. To ensure full compatibility, please update all ZyPer4K HDMI2.0 devices to firmware version 3.4.0 or later when using the following resolutions:
- 4K60 8-bit RGB and YCbCr 4:4:4
- 4K60 10-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K30 12-bit RGB and YCbCr 4:4:4
Version 2.1 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders. NOTE: This update is for the devices with white metal casing only, not black.
Release notes:
- CEC control - on/off command and hex codes are supported
- New firmware file format - *.apz file.
- The new *.apz file format requires the ZyPer Management Platform to be running version 1.8 or later.
IMPORTANT NOTE: This firmware release is not backwards compatible with older firmware for some resolutions. To ensure full compatibility, please update all ZyPer4K HDMI2.0 devices to firmware version 3.4.0 or later when using the following resolutions:
- 4K60 8-bit RGB and YCbCr 4:4:4
- 4K60 10-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K30 12-bit RGB and YCbCr 4:4:4
Version 1.8 of the ZyPer Management Platform is a major release with significant changes to the operating environment. For full details on all the changes, please review the ZyPer Management Platform Release Notes document before proceeding with the update.
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders. NOTE: This update is for the devices with white metal casing only, not black.
Release notes:
- Change to TTL value from 1 to 32 for video and audio streams
- Corrected an issue where scaled stream (used in Multiview) would not be set if the source was not detected.
IMPORTANT NOTE: This firmware release is not backwards compatible with older firmware for some resolutions. To ensure full compatibility, please update all ZyPer4K HDMI2.0 devices to firmware version 3.4.0 when using the following resolutions:
- 4K60 8-bit RGB and YCbCr 4:4:4
- 4K60 10-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K60 12-bit YCbCr 4:2:2
- 4K30 12-bit RGB and YCbCr 4:4:4
Please download the latest release notes for more information.
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders. NOTE: This update is for the devices with white metal casing only, not black.
Release Notes:
- Support for Multiview to 1080p displays.
- Support genlocked scaling to 1080p displays.
- Support for flash LEDs command.
- Support for factory defaults command.
Supported platforms: ZyPer4K HDMI2.0 encoders and decoders. NOTE: This update is for the devices with white metal casing only, not black.
Release Notes:
- This update will automatically enable Auto-EDID which is required for Multiview
- Added support for additional 4K60Hz input formats, output for these formats will be limited to 8-bit RGB
- Added formats include:
- 4K60Hz 8-bit 4:2:0
- 4K60Hz 10-bit 4:2:0 (HDR)
- 4K60 10-bit 4:2:2
- Converts YUV 4:2:2 and YUV 4:2:0 source signals to RGB to make these sources available for all processing modes.
Supported platforms: All current ZyPer4K encoders and decoders. NOTE: This update is for the devices with black metal casing not white.
Release Notes: Corrects a source address issue which causes audio packets to be dropped in switches that implement a “reverse path forwarding check”. Previous issue where a large audio delay was seen on video joins has been corrected.
This firmware update requires the ZyPer Management Platform to be running Release 1.4 or greater.
Supported platforms: All current ZyPer4K encoders and decoders
Release Notes: Both 1080i 60Hz and 50Hz resolutions are now supported in Fast-switch mode. Previous firmware versions only supported 1080i in Genlocked mode. Video wall mode still only supports progressive resolutions · Support for Pronto formatted IR codes. A Pronto formatted string may now be injected to an endpoint via the ZyPerMP, and that IR code will be transmitted out the IR port.
Installing the new firmware:
To update firmware on ZyPer4K devices:
1. Please contact support to obtain the latest version of the firmware.
2. Use the link provide by ZeeVee support to download the latest firmware. Make note of the location on the local computer where the firmware was downloaded.
3. Enable the Source and/or Display panel from the Panel Selection Menu.
4. Click on the device name and select Actions.
5. Drop the update *.APZ file in the outlined box under the note.
6. The *.APZ file name will appear below the words "Selected file".
7. Click the "Update Device" button.
8. A confirmation box will appear. Click "Update" to proceed and "Cancel" to abandon the update.
9. The video will drop when the device reboots at the end of the update process.
10. Refer to log panel for more information on device update.
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